Social media platform Snapchat has received a warning from the UK Data Regulatory Authority regarding its new artificial intelligence (AI) chatbot known as “My AI”. Accordingly With the update issued by the regulator.
On October 6, the UK Information Commissioner’s Office (ICO) issued an initial warning to Snap Inc. and Snap Group, the parent companies of Snapchat, for potentially failing to “adequately assess the privacy risks” posed by the chatbot.
Snap, Inc. and Snap Group Limited have issued a Preliminary Enforcement Notice regarding the potential failure to adequately assess the privacy risks posed by our innovative artificial intelligence chatbot “My AI.”
Read more about the case: https://t.co/MAuHAH0h8B pic.twitter.com/BawISttPJN
— ICO – Information Commissioner’s Office (ICOnews) October 6, 2023
The warning is based on a preliminary investigation of the company by the regulator, which said the risks to millions of My AI users, including children aged 13 to 17, had not been adequately identified before its launch.
John Edwards, the UK Information Commissioner, commented on the warning, saying:
“We have been clear that organizations must consider the risks associated with AI alongside the benefits. Today’s initial notice shows that we will take action to protect the privacy rights of UK consumers.”
According to the notice, if a final enforcement notice is issued, Snap may be required to stop processing data related to My AI, which will prevent it from providing the service to UK users without a risk assessment.
At present, the ICO has stated that no conclusions should be drawn from this current stage of the investigation.
Snapchat’s chatbot launched for Snapchat+ users in the UK in February 2023, with wider availability starting in April 2023.
My AI is powered by OpenAI’s GPT-4 technology and, according to the data regulator, was “the first example of generative AI embedded in a major messaging platform in the UK.”
A Snap spokesperson reached out to Cointelegraph and stated that the company is “carefully reviewing” the interim ICO notice and said that the company is “committed to protecting users’ privacy.”
“My AI went through a robust legal and privacy review process before being made available to the public,” the spokesperson said.
“We will continue to work constructively with the ICO to ensure they are comfortable with our risk assessment procedures.”
During the year, major social media platforms integrated AI capabilities into their operations. On October 4, it launched its business-oriented social media platform, Microsoft-owned LinkedIn has announced tools Additional AI capabilities available to recruiters, as well as an AI Assistant in your Learning Center.
Big tech giants Meta – the parent company of Facebook and Instagram – and Google too open AI Chatbot Integrations In its service offerings.
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