This Friday (8) the State Department of Health (SES-AM) launched the Health Amazonas app. The APP will allow residents to monitor the scheduling of consultations and actions through the National Regulatory System (Sisreg).
According to the government, the tool seeks to reduce absenteeism, when a patient fails to attend the appointment or exam scheduled in the Unified Health System (SUS), which since the beginning of the pandemic has exceeded 40%, according to SES-AM data. .
To access the application, the user must search for Saúde Amazonas on the Google Play platform and download it. After installation, the user must register and login to check requests for actions or consultations, which will be indicated by the date and time of the service, and to confirm attendance at the indicated unit. For iOS users, the application release procedure is completed.
“This app is not associated with a (phone) number, so people will be able to download it to their mobile phone. There you will have all the data, it sets the CPF, and it creates a password. From there, you set an exam appointment, an exam was requested for it, and it was entered into sysreg , and the alert goes to its own app, and it already knows the day and time, including the setting details,” explained Minister of State to Cheers, Anwar Samad.
With the confirmation of the service in the request, the patient must go to the health unit responsible for the request. If you are unable to attend the appointment or test, the user can log in to the app, thus speeding up the rescheduling process.
The presence of the patient on the day and time of the procedure is one of the main ways to speed up the organization system, because in the absence of the patient the unit does not provide a place and it becomes necessary to reschedule the appointment or exam.
Another important tool that will work with the application is the Call Center, developed by the technology sector of SES-AM, in partnership with Empresa de Processamento de Dados Amazonas SA (Prodam). The purpose of the center, which was launched on Friday (4/07), is to inform users who have not confirmed their attendance, appointment or exam on the platform by phone.
The call center will be open Monday through Friday from 8 am to 6 pm. In order for the call center to operate more efficiently, it is important that users keep their SUS registration updated.
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