“Lies disguised as the truth.” 5 situations that mislead customers

The The purpose of April Fools’ Day, signed on Friday, 1st April, the Portal da complaint portal alerts to the five biggest mistakes that have been targeting consumers this year. “The consumer sector is full of lies disguised as the truth,” the platform adds.

Portal da Complaint explains, in a statement, that sharing these five positions aims to “raise the level of digital knowledge in the consumer society,” and is the “highest recommendation” against errors.

1. Facebook and Instagram online store security. “There are hundreds upon hundreds of complaints about frauds and errors with purchases made in online stores on Instagram and Facebook. The scheme is always the same: there is a purchase, the order never arrives and the store is deleted. Call him and he is left without money and without the product ” .
2. Fraudulent shopping sites. “There were two great brands at stake, but it could happen to any one. First, Stradivarius was the target of fraudulent copying of the site that defrauded many consumers. A few months later, the complaints portal outlined the same procedure, this time with Tiffosi. In the latter, other brands of the Inditex group have been the target of website copying by Russian domains, which has resulted in the harm of hundreds of Portuguese consumers.”
3. Credit card phishing. “The topic that was talked about a lot was the WiZink credit card scam, which was one of the biggest victims of the situation. Last year. In the specific case of WiZink, an online consumer group, titled “Lesados ​​WiZink,” was created, which was grouped across Complaints Portal.
4. Ticket sales fraud. “Complaints submitted lead to a scam that is practiced and it is necessary to know how to identify it. It is about speculative selling of tickets: the tactic is to put up discount tickets that they did not have until now and wait for some consumers to buy them and only then get some tickets from the organizers, there are many tickets Purchased are counterfeit, invalid, and of course always sold at inflated prices, additional fees that consumers don’t even realize they’re paying.”
5. Failed building management companies. “From a lack of regulation to a lack of supervisory and management knowledge or even professionalism, there are many complaints that reach Portal da Complaint regarding condominium management companies.”

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