a Instagram It has released a new support page that makes it easier to report and recover hacked accounts. The new one can be accessed through the browser, at Instagram.com/hacked, on Android phones or iPhones (iOS). The process standardizes actions such as closing account access on other devices and changing passwords, for example, and is a way to circumvent the various hacker attacks that accounts on the platform may suffer. It should be noted that profile theft is often used by criminals to request money for account recovery or carry out false sales and other scams.
With this feature it is possible, in addition to reporting hacked accounts, to also request a new password if you lose the previous one, report fake profiles and request activation of deactivated accounts. Another function to aid recovery has been launched by the social network, such as the possibility of selecting two friends to help verify their identity if their profile has been hacked. Check, in the following lines, how to recover a hacked Instagram account.
Instagram offers a platform for recovering hacked accounts – Image: Reproduction / Flávia Fernandes
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How to recover hacked Instagram account
Step 1. Go to “Instagram.com/hacked” (without the quotes) and select “My account has been hacked”. Then press “Next”. On the next screen, enter your username, phone number, or email and click “Next”;
Restore access to hacked Instagram accounts with an exclusive support page – Image: Reproduction / Flávia Fernandes
Step 2. Select the corresponding email or phone number and hit “Next”. Next, you need to enter the six-digit code sent by Instagram. Then press “Confirm”;
An identity confirmation code is sent to the user via Instagram – Image: Reproduction / Flávia Fernandes
Step 3. Add a new password to access the social network and hit submit. The platform will notify you that all other sessions that Instagram connects to will be disconnected.
Actions such as changing passwords and disconnecting other sessions have been standardized on the Instagram platform – Image: Reproduction / Flávia Fernandes
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See also: 3 features that Instagram copied from other social networks
3 features that Instagram copied from other social networks