A new advisory service from Apple advises people not to put their iPhone in rice if they receive a liquid detection alert.
Apple has officially warned users not to put their iPhones in rice if they receive a liquid alert.
The memo was published last month and was first highlighted yesterday by a report from Macworldwhich provides news about Apple products.
Placing a soaked phone in uncooked rice has been a popular internet myth about how to save it if you accidentally drop it in water, but it's a myth that has been questioned before.
One Stady In 2014, the Electronic Device Rescue Service concluded that rice was not an effective way to dry a cell phone and was less effective than leaving the device to dry.
What does Apple advise?
When an iPhone user receives a Liquid Detected alert, it usually means that liquid has been detected in the Lightning or USB-C connector.
In this case, Apple does not recommend charging your phone when wet, but recommends using a wireless charger if the back of the smartphone is dry.
If your iPhone is wet, you can tap it on your hand with the connector facing down to remove excess liquid and then leave it in a dry area. After 30 minutes, you can try to charge it again.
If you still see a liquid alert, the tech company recommends leaving it “in a dry area with some air flow for a day,” which could take up to 24 hours.
If it still won't charge, disconnect the cable and adapter and plug them back in.
What should not be done?
According to Apple, iPhone users should not use “an external heat source or compressed air to dry the phone.” It is also not recommended to use a cotton swab or paper towel to dry the connector.
Finally, Apple says not to put your phone in a bag of rice: “Doing so may allow small particles of rice to damage your iPhone.”
Apple iPhone 7 and later models are splash, water, and dust resistant, with lab tests conducted on the phones.
The latest phones (iPhone 12 and later) can survive being dropped in water up to 6 meters deep for 30 minutes.