Amadora Health Center did not attend this Sunday for the users referred there.
“I called SNS Line 24, which sent me to an appointment at Amadora Health Center until 4pm, but they refused to answer me. morning mail User Christina Silva, 53 years old.
“It is unacceptable that they do not comply with the schedule until 4 pm. Other people and I made a complaint in the complaint book. I have a respiratory infection. After that, I did not go to the emergency room of Amadora Sintra Hospital. He said there were 100 people waiting,” And I will have to go to a private hospital,” he said, stressing that in the health center he was told that “one doctor is absent and two are on duty.”
“They also said they had no way of knowing who was being texted over the SNS 24 line,” he said.
interrogated by morning mailThe Regional Health Department of Lisbon and the Tagus Valley (ARSLVT) said it “analyzes” the case and regrets the “inconvenience it has caused”. Last week, the Minister of Health presented a contingency plan for the winter, with extended working hours in health centers, but the units are having difficulty responding.
ARSLVT promises to make adjustments: “The capacity of functional units for extended and complementary care, in particular within the scope of the ARSLVT 2022-2023 Winter Modular Emergency Plan, is analyzed weekly, and necessary adjustments are made in light of the demand for emergency care. Primary health services, in order to respond in the best way to the needs of the population.
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