Amy, Ella, Will and Josh – these are the names of four robots working in a restaurant in the UK. “Robots” bring food to tables, interact with customers, and occasionally go to their site to recharge (ie) their batteries.
Robotasia A restaurant in Milton Keynes, UK, which already lives in the future: its four employees are robots.
However, despite the reputation these machines brought to the restaurant, owners Joy Kittens and Mark Swanell say not all human staff will be replaced by robots – at least because of a number of significant flaws.
As stated in it Business InsiderAmy, Ella, Will and Josh, for example, walk away from customers who wear a lot of jewelry. This is because the signals they emit are reflected in the metal of the jewelry, the owners explain.
“They go to the table for delivery, but Do not let people pick up food The board, then back, “Kitten said.
That means when customers come in, Gittens and Swannell have to make sure they wear “a lot” of jewelry, otherwise they will not get the “best experience”.
Another issue that Robotasia owners point out is that Amy – an interactive customer-response feature – Talks a lot.
“We disabled that feature because I can not finish a delivery, I just sit there and chat,” Kitten said.
In addition, robots Spoke English in a “strange” way And “it doesn’t make sense,” Swanelle said.
Unlike humans, Amy, Ella, Will and Josh do not know how to leave a task unfinished: they leave the task at the time they need to recharge.
“If they feel like their fees are going down, they say they need to recharge,” Kitten said. “They give up no matter what And put them in their charging stations, ”he explained.
On the restaurant’s busiest Saturdays, this happened to Amy, Kitts said.
On the other hand, and when it comes to an employee’s activities, robots Very limited. They can serve food on plates, but they can not clean the tables or check if a person is old enough to drink.
In the restaurant, four humans work for each robot. But the more expensive ones are the second. This is partly due to maintenance.
“Human Involvement is a Wonderful Thing”Gittens concluded.
Sofia Dixira Santos, ZAP // 