Amy, Ella, Will and Josh are four robot staff working in a restaurant in the UK. “Robotasia” in Milton Keynes reports that it relies on these four non-human helpers to bring food to the tables and communicate with customers. Business Insider.
However, despite the restaurant’s popularity due to innovation, owners Joy Kittens and Mark Swanell say not all human staff will be replaced by robots. Because they have so many flaws.
For example, Amy, Ella, Will and Josh do not serve customers who wear too much jewelry because the signals they emit reflect the metal of the jewelry, the owners explain. “They go to the table for delivery, but they don’t let people take food off the plate, and then come back,” Kitten said.
Robotic employees also need to rest a few times during the day to recharge their batteries, even when they are in the middle of a task.
Another problem, the owners of “Robotasia” point out, is that Emmy, who has an interactive function that allows her to answer customer questions, speaks a lot and in a weird way because she created just like her “peers”. Japanese and English, in the most developed dialogue, are not very accurate. This function had to be disabled already, otherwise the robot would not finish delivering to the customer and would be “talking” all the time.
On the other hand, when it comes to an employee’s activities, robots are very rare. They can serve food on plates, but they can not clean the tables or check if a person is old enough to drink.
The restaurant employs four humans, one for each robot. But still The more expensive robots are the same robots that require more maintenance. “Human engagement continues to be fantastic,” Kittens concluded.
Source: Business Insider
