News Update || The problem is Microsoft-based systems. ANA – Aeroportos de Portugal was not directly affected by the IT failure but warns that Portuguese airports could suffer a “snowball” effect. There are delayed flights in Europe. Telecommunications is one of the sectors most affected in Portugal
The global Microsoft failure is hitting banks, supermarkets, airlines and media outlets around the world on Friday. Among the media outlets affected are: It’s Sky Newsin the UK, which was unable to broadcast the live stream on Friday.
According to Reuters, At Berlin Airport Traffic was at a standstill until 8:00 a.m. and check-in was delayed due to the global outage, as was also the case at Amsterdam’s Schiphol Airport, where flights were affected.
In Portugal, a maritime source confirmed to CNN Portugal that “operations are proceeding normally.” A source from ANA Aeroportos also confirmed that operations are progressing, but the situation could change throughout the day.
“We are trying to understand the impact,” the same source confirmed, adding that Portuguese airports could suffer a “snowball effect” due to the impact of the situation on foreign airports. However, there are delays experienced by some companies, such as Ryanair, Transavia and KLM, as their operating systems have been affected and check-in and boarding are done manually.
“Some airlines, handling companies and companies in the sector are affected by a computer failure, causing restrictions especially during check-in and boarding of some flights. The same source adds that the computer system at Portuguese airports has not been directly affected.” Passengers are asked to check the status of their flight before heading to the airport.
If you are scheduled to travel today and have not already checked in for your flight, you may do so at the airport. We sincerely apologize for any inconvenience caused by the global IT outage caused by a third party.
– Ryanair (@ryanair) July 19, 2024
In Spain, all airports were affected by IT failures. Edinburgh Airport was struggling to maintain operations, with automated boarding pass scanners and security screeners displaying a security message saying “server is offline,” Reuters said, adding that boarding pass shipments were being checked manually.
Also at Sydney and Melbourne airports in Australia, delays related to the failure are expected.
“A global technical fault has impacted some airline operations and terminal services. Flights are currently arriving and departing, but there may be some delays throughout the evening. We have activated our contingency plans with our partner airlines and have deployed additional staff at our terminals to assist passengers,” the statement from Sydney Airport read. “Anyone travelling today should arrive at the airport in good time and check their flight status with their airline.”
Melbourne Airport is experiencing a global technical issue affecting check-in procedures for some airlines. Passengers flying with these airlines this afternoon are advised to allow additional time to check in. Please check with your airline for flight updates. pic.twitter.com/pFjOjReMKX
– Melbourne Airport (@Miller) July 19, 2024
In addition, major US airlines, such as Delta, United, American Airlines, Frontier Airlines, Allegiant, and Sun Country, have grounded their operations.
Portuguese telecom companies affected
according to DowndetectorVodafone, Nos and Meo are experiencing outages on Friday morning. According to users, Banco Santander and Caixa Geral de Depósitos are also affected. However, a CGD source tells CNN Portugal that services are working normally.
In a note sent to CNN Portugal, “Vodafone also clarifies that there is no interruption in its network, as all parameters are working normally. However, our technical teams are monitoring the situation and are alert to any indirect problems that may arise.”
In turn, MEO confirms that “there was no impact on its customers’ communications services. Restrictions were observed in some service channels, and all measures are being taken to normalize these channels.”
In the health sector, a source from the ministry confirms that “the majority of SNS hospitals use the SPMS system and therefore do not have any problems”. However, the Amadora Sintra hospital suffers from “limitations” that have nothing to do with the failure.
The same source said that “SPMS is conducting a survey of all SNS units.”
Tech giant ensures ‘mitigation measures’
Microsoft is working to resolve the restrictions with customers, one related to Azure and the other to CrowdStrike, according to the clarification sent to Lusa.
Regarding Azure, “we are aware of an issue affecting” a number of customers, Microsoft says.
“We recognise the impact this may have on customers and are working to restore services” for those still experiencing disruption “as quickly as possible”.
Regarding the issue with CrowdStrike, the company says there is an “issue affecting Windows devices due to a third-party software platform update.”
“We expect a solution to be forthcoming,” concludes the technology.
