The start-up of the new McDonald’s restaurants in Russia, now known as Vkusno & Tochka, or “delicious and ready”, did not go well: In some of the 50 restaurants that opened in Moscow and the surrounding area last June, hamburger buns were served with mold, she reported. On Tuesday by Knesia Sobchak, the famous TV celebrity and the most prominent politician in the Russian opposition – “insect legs” were found in hamburgers.
“Vkusno & Tochka sell moldy hamburgers,” Sobchak posted on the social network Telegram, adding: “It seems that they are not up to McDonald’s standards, at least in terms of product quality control. Today, at least three cases of hamburgers with moldy buns have been recorded. which was sold to customers.
Other complaints from the new Russian fast food chain are the lack of meat in cheese and expired cheese sauces. Customers also protested that the fries were “sad” compared to the real ones at McDonald’s, which has been in Russia – and then the Soviet Union – since 1990.
Vkusno & Tochka CEO Oleg Paroev said that all 850 previous McDonald’s restaurants will open by September under the new name.
McDonald’s decision to leave the country came as other giant US food and beverage companies, including Coca-Cola, Pepsi and Starbucks, closed Russian operations due to Western sanctions. When McDonald’s sold its 700 restaurants, the new chain’s top executives promised a better dining experience for customers.