The Sonae Group’s retail and distribution company, which was hit last Wednesday by a computer attack, ensures that customer data has not been compromised. The warranty has been given to SIC by Sonae MC, which is working to solve the problem as quickly as possible. Continente’s online services are still down.
For SIC, Sonae MC confirms that customer data has not been compromised, and later in a statement asserts that: “Within the scope of computer attack that MC was targeted, The company confirms that with respect to Continente Pay, Continente does not have any access to customers’ bank details. This information is the sole and exclusive domain of the financial entity“.
“Our teams are working to investigate the disorder and restore normal functioning of activity as quickly as possible,” it reads.
Until normal life returns, On the Continente website it is still not possible to make purchases and the app is also not available.
You The brand’s hypermarkets and supermarkets are open, but customers cannot use the Continente Card and in-store invoices cannot be issued.